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Booking a game
Browse venues, pick a slot, pay, and get your Pitch Pass.
The booking flow
- Open the home screen and tap a venue near you.
- Choose a date and time slot. The price per spot is shown on each slot.
- Tap Book to open checkout.
- Confirm the booking — payment is processed via Mobile Money.
- Approve the STK push prompt on your phone to complete the payment.
- Done. Your Pitch Pass appears in My Games → Active.
What gets booked
Each slot is one spot for the timeframe shown. If you want to book multiple spots in the same slot (e.g. for friends), repeat the booking once per spot or use the share-an-invite feature so each person pays for themselves.
If a slot is held by someone else
You may see a message saying another player is paying for this slot. Slots are reserved for 5 minutes during checkout. Wait for the countdown, then try again — or pick a different slot.
Trouble paying? See Payments & fees.
Was this helpful?
If something is missing or unclear, open the app and tap Settings → Send Feedback with "help: booking"in the message and we'll improve this article. Email us directly at [email protected].